Customer Notice Board

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Dear Customer,

Please note service & price guide for Mortgages is updated & will be effective 23rd August 2016. Kindly click here for details.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

Please note service & price guide for Remittance is updated & will be effective 21st August 2016. Kindly Click here for details.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

Please note service & price guide for Mortgage Home Loan, RAKauto Loan, Personal Loan, Amal Home Finance, Amal Auto finance, Amal Personal finance is updated & is effective from 10th August 2016.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

Please note service & price guide for Remittance is updated & will be effective 1st October 2016. Kindly Click here for details.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

Our Al Dhait branch is relocating

From 23rd July, 2016 our Al Dhait Branch will serve you at a new location on the opposite side of the road, (next to Al Futtaim Showroom). 

Our Badr branch is relocating

From 23rd July 2016 our Badr Branch will serve you at a new location in Al Kharan on the Airport Road next to Saqr Park and will be renamed as Al Kharan Branch. 

You can enjoy the same wide range of banking services in a new state-of-the-art environment. We look forward to welcoming you to our new branch.    

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

Please note Cashback for retail spends on Debit Cards will be discontinued with effect from 1st September 2016.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

Please note service & price guide for RAKBANK Business Titanium Credit Card is updated & will be effective 1^st Aug' 16. Kindly Click here for details.

Please note service & price guide for Amal Business Titanium Credit Card is updated & will be effective 1^st Aug' 16. Kindly Click here for details.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

On the occasion of the Holy Month of Ramadan, RAKBANK wishes all its valued customers Ramadan Kareem. 
 
Please note the following changes to our business and transaction timings during the Holy Month:
 
All branches are open Saturday to Thursday from 9:00am to 2:00pm except for the following:

• Marina Diamond, Emaar Business Park, Deira Maktoum & Badr branches are open Sunday to Thursday from 9:00am to 2:00pm
• Ibn Battuta and Dragon Mart Branches are open Saturday to Thursday from 11:00am to 8:00p.m. and Fridays from 5:00pm to 8:00pm

To locate your closest branch, please click here for the ATM/ branch locator and for detailed branch timings, please click here You can also call us at 04 2130000 or 600 54 4049 for more details.
 
For RAKMoney Transfer requests, our amended timing for due diligence screening will be from 9am to 8pm. After 8pm, if transactions are straight through, they will continue to be sent instantly. Otherwise, they will be processed the next working day.
 
Assuring you of our best services.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team

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Dear Customer,

As part of our constant endeavour to enhance our services and ensure a smooth, convenient banking experience for our valued customers, we now have dedicated service desks to assist you with changes in your company profile with the bank, which includes ownership details, company name change, legal status change, authorised signatory change, and other such requests. 
 
To avail of these services in a hassle free manner, please write to us at profilechange@rakbank.ae providing us with details of the requested changes to your company profile, and we shall review and guide you on the necessary documentation required. Also, please provide us with the suggested date, time, and branch that you would prefer to carry out the process change and we will schedule it accordingly. 
 
Our dedicated service specialists are at the following branch locations:
 

• Ras Al Khaimah – Al Nakheel Branch 
• Sharjah – Al Rolla Branch
• Dubai – Umm Hurrair Branch and Sheikh Zayed Road Branch
• Al Ain – Al Ain Branch
• Abu Dhabi – Musaffah Branch and Khalidiya Branch 

You will be assisted by dedicated staff at these conveniently located branches, who are equipped to understand your requirements and help you update the changes. 
 
To locate your closest branch, please click here for the ATM/ branch locator. You can also call us at 04 2130000 or 600 54 4049 for more details.

We thank you for your patronage and understanding.

Regards,
RAKBANK Team