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SMS Alerts

Use your Credit Card with complete peace-of-mind with Free SMS alerts on Credit Card transactions. Receive a notification on your registered mobile phone number the moment there is a Credit Card transaction for:

  • Retail spends
  • Online payments
  • Cash withdrawals
  • Digital Banking and IVR (Phone Banking) transactions
  • Balance Transfers
  • Credit Card Cheques

Welcome to RAKBANK Chat

Chat Live with our customer service representative for queries and support


  • No information will be disclosed on live chat for your existing products if the chat is not authenticated on this session.
  • If you would like to discuss confidential information with an agent, you will need to login and authenticate the chat.
  • For security reasons, kindly close the chat window immediately after chat is completed.
  • Your chat sessions may be recorded for our training and quality assurance programme.

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