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Merchant Services Payment Solution
 

RAKBANKpay

Build your business with RAKBANKpay Cards Merchant Payments Solutions in the UAE. We are the fastest growing merchant service provider, backed by a committed & expert team providing seamless customer support throughout U.A.E.

Our unique combination of outstanding service, innovative solutions and financial strength offers seamless customer  benefits to companies both large and small.

We accepts all types of cards in the market, We also accept:

 

  • Mobile wallets
  • NFC
  • Apple Pay
  • Samsung Pay

 

*Note: Verification Image text is case sensitive

 

 
Point of SalesPoint of Sales
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e-commerce e-Commerce
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 Qkr!
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Integrated SolutionsIntegrated solution
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MPOSMobile Point of Sales
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Support and ContactSupport & Contact

 

Point of Sales
 

Our Bank offers different types of POS terminals with different type of connectivity based on your business requirements and needs.


Whether you trade in Retail, Hotels, Restaurants, Phone Order Payments, Kiosks or E-commerce and Door-to-door services RAKBANKpay Merchant Service can enable your business to accept card payments and help to simplify your reconciliation process.
 
RAKBANKpay also offers Dynamic Currency Conversion (DCC) service for all POS transactions that allows customers to pay in their own currency.

e-Commerce

 

RAKBANKpay is a “one stop shop” for online payment solutions.

 

  • Easily integrated to numerous platforms
  • Reduced operational of merchant integration
  • Secure credit card payment facility.
  • Multi-currency
  • Multi-language
  • Tokenization
  • Dynamic Currency Conversion in e-commerce

Integrated Payment Solutions
 

RAKBANKpay offer strong Electronic Integrated Merchant Payment Solutions

 

  • Government solutions (e-Dirham)
  • Electronic Cash Register (ECR)
  • Point-of-Sale : DLL Integrated solution
  • Unattended machine - KIOSK
  • M-POS solution
  • Electronic batch payment processing

 

To experience any solution, reference can be provided upon request.

 

mpos big

 

Mobile Point of Sales
 

RAKBANK offers unique Mobile Point of Sale devices, they perform the functions of a cash register or electronic point of sale terminal with a capacity to be linked with your business bank accounts. These devices are:

 

  • Cost-effective devices
  • Small, handy & light weight device
  • Support Electronic signature 
  • Allows electronic payment receipt via SMS or email
  • Can be attached to printer via Bluetooth
  • Barcode reader supported
     

Support and Contact
 

RAKBANKpay has a team of highly experienced customer service professionals. We depute the most experienced resources from our pool of professionals to support any production issues or test issues while executing any project.

 

RAKBANKpay Contact Details

 

  • 24*7 Toll free for any POS terminal repair, replacement and service related queries - 800 9111
  • For all other queries call us on 042913355
  • E-mail us at rakbankpay@rakbank.ae

 

qkr logo

Qkr! For Schools

 

Making school payments faster and easier than ever before.

 

Qkr! pronounced as “Quicker” is a payments platform developed by Mastercard and launched in UAE by RAKBANK. 


It is designed for schools, delivering advanced and competitive online payment solution. It enables you to accept payments for school fees, school events, excursions, text books, buses etc. It’s an easy-to-use mobile app for IPhone and Android phones and works on Desktops and Laptops as well. 

 

Qkr, is running successfully from past 3 years in other countries. More than 1600 schools are using this mobile application for their payment activities.

 

QKR! Benefits both Schools and Parents

 

Qkr! a perfect choice for any school looking to streamline payments.

  • Payments for all departments: Fees, canteen orders, books, uniforms, excursions can all be ordered and paid for with Qkr
  • Reduced cash handling: Reduce the cost & other challenges associated with the collection of cash on school premises
  • Save Parents’ Time: Qkr saves parents time by providing a convenient and efficient way for them to order and pay for school lunches, uniforms, and lots more
  • Improved operations: Enhanced preparation and delivery of canteen and uniform orders
  • Happy parents, happy staff: Deliver a sense of control to parents and streamline the school payments process for staff
  • Integrate with Ease: Whether it’s the native Qkr app, or our APIs and SDKs make it easy to benefit from Qkr offerings 

Merchant Acquiring is primarily referred to as the mechanism of providing necessary infrastructure and facilitating payment for goods and services purchased through medium of a card.

1) Point of Sale (POS)
2) E-commerce
3) Mobile POS (mPos)*
4) Kiosks*
5) QR Code*
6) Invoice, Batch & Recurring payments*

*Note: Currently only 1 & 2 are being offered.

  • Issuer: The Bank that issues cards.
  • Cardholder: Customer / Non customer using card for making payment.
  • Merchant: Entity which accepts payments through cards.
  • Acquiring Bank: The Bank that provides necessary infrastructure to the Merchants to accept payments through cards.
  • Card Schemes: Example Visa or Mastercard who facilitates interbank settlements.
  • Merchant Discount Rate (MDR): The commission charged by the acquirer (RAKBANK) to the Merchant (Trader/Service Provider). It is also termed as Merchant Service Fee (MSF).
  • Interchange: The incentive paid by the Acquirer Bank to the Card Issuer Bank for promoting payment through cards.
  • Scheme Fee: The service fee paid to Card schemes i.e. Mastercard or Visa for facilitating interbank payments.
  • On-Us Transaction: Where issuer and acquirer is same (e.g. RAKBANK credit Card on RAKBANK POS terminal)
  • Off-Us Transaction: Where issuer and acquirer are different (e.g. other bank’s debit/credit card on our POS terminals.)
  • Dynamic Currency Conversion (DCC): The conversion of the purchase price of goods or services from the currency in which the purchase price is displayed to another currency as agreed to by the Cardholder and Merchant. The currency becomes the Transaction currency, regardless of the Merchant’s local currency.
  • Cash handling is avoided.
  • The customers have a tendency to higher purchases/impulsive buying while using the card than cash, thus more sales and higher profits.
  • The customer loyalty to merchant increases due to the facility.

If a customer calls phone banking requesting for merchant services, please take contact details and pass on the lead by email to rakbankpay@rakbank.ae

Currently we support Visa, Mastercard & Maestro and will extend our schemes to Union Pay International, JCB, American Express, Mercury and Diners & Discover in due course.

E-commerce merchant acquiring is the service designed to offer online shopping convenience to the card holders and merchants whereby, card holders can make online real-time purchases through the merchant website backed by an internet acquirer bank and a payment gateway.

The time it takes to establish a merchant account depends on several factors including: completeness of the application submitted, accuracy of the information provided and any required additional paperwork. After your application has been approved, it usually takes 3-4 days to establish the actual account and to arrange for any required training.

No, only merchants with a legal and trade presence in the U.A.E. can be accepted for merchant services.

We prefer to have merchant opening account with RAKBANK so that merchant settlement can be processed on everyday including Friday. However, we do not mandate our merchants to open an account with us. We facilitate direct funds transfer to any UAE based bank. For further information about RAKBANK Pay, please email us at rakbankpay@rakbank.ae

The conversion of the purchase price of goods or services from the currency in which the purchase price is displayed to another currency (currency of the payment card's country of issue) as agreed to by the Cardholder and Merchant. The currency becomes the Transaction currency, regardless of the Merchant’s local currency.

PCI DSS stands for Payment Card Industry Data Security Standard. It is a set of standards for the payment card industry that is designed to protect cardholder data.