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Frequently Asked Questions

Click and Collect - Islamic Personal

Click and Collect is a service that allows you to open your account online. You can now open a Current Account, Savings Account & Jood Account at your convenience and visit the branch just once to collect your Debit Card and cheque book where applicable.

Hassle-free banking
You don’t have to wait in queues and fill out endless paperwork to open an account.

More convenience
Complete your application form at your convenience, over multiple sessions – your progress will be saved each time.

Visit a branch just once
Apply online and collect your welcome pack when it is ready at the branch of your choice.

Current Account, Savings Account & Jood Savings Account are the accounts being offered with our new Click & Collect service.

Fill the Current Account, Savings Account or Jood Savings Account application form online. On receipt of the SMS confirmation, visit the branch with your original passport, visa and initial deposit amount to collect your welcome kit.

  • Your original Passport with valid visa, Emirates ID and Initial deposit.
  • Salary Transfer Letter if you require this account to be used for receipt of salary from your company.
  • The initial deposit to open Current & Savings Account is AED 3000.
  • The initial deposit to open an Jood Savings Account is AED 3000. Minimum Salary requirement to open a Jood account is AED 3000.
  • The Welcome Letter
  • The Debit Card for Savings and Jood Savings Account
  • The Debit Card and Cheque book for Current Accounts
  • Only accounts opened in AED will be issued a Debit Card and Cheque book


No. The Welcome kit will be sent to you through courier.

You may contact us on 04 -2130000 or e-mail us on contactus@rakbank.ae

Yes. An e-mail with a link will be sent to you to complete the same at your convenience.

You are requested to check your junk mail. If e-mail is not found, request you to re-apply for the account online using Click and Collect.

In line with Central Bank regulations, it is a mandatory requirement for bank staff to witness an original identification document. Hence you are requested to kindly bring the original passport to the branch to complete the verification formality.


One consolidated kit containing Debit Cards for both account holders will be delivered to the branch.

This option is unavailable currently.