Web Content Viewer

Dubai summer surprises is back and turning into the coolest time of the year! 

Enjoy great discounts, participate in new experiences and enter exciting big raffles. Indulge in 6 full weeks of shopping with over 300 participating brands at more than 3,500 outlets across Dubai and up to 75% discount.

Keep swiping for Guaranteed 25% Cashback with RAKBANK Mastercard Credit Cards

RAKBANK is celebrating Dubai Summer Surprises this year by offering an unmissable 25% CASHBACK on all spends made with RAKBANK or RAKislamic Mastercard Credit Cards. Just make a minimum of 75 transactions of any value from 9th July 2020 to 29th August 2020 using your RAKBANK or RAKislamic Credit Card to be eligible to receive 25% Cashback on every domestic (AED) transaction. 

To participate in the promotion, RAKBANK or RAKislamic Mastercard Credit Cardholders need to opt-in by sending ‘DSS’ to 7010 from your registered mobile number. 

Easy Payment Plan in participating stores

Convert your purchase into 0% Interest Credit Card Payment Plan for 3, 6, 9 or 12 months, at a wide range of participating merchants.

Click here for the list of EPP participating merchants
Click here for EPP Terms and Conditions
Click here for EPP FAQs

  • Offer is valid only on Domestic Retail spends made with RAKBANK or RAKislamic Mastercard Credit Cards between 9th July 2020 and 29th August 2020.
  • Spends made on Supplementary Cards attached to the qualifying Cardholder will be included towards determining the total qualifying spend.
  • Primary Cardholders need to OPT-IN for this promotion by sending SMS ‘DSS’ to 7010 from their registered mobile number within promo period.
  • Cardholders need to make a minimum of 75 transactions of any value to be eligible to receive 25% cashback on every transaction during Dubai Summer Surprise.
  • Cashback will be awarded only on domestic (AED) retail transactions.
  • RAKBANK Digital Banking transaction, DCC Transaction, Cash advance, Balance Transfer, Credit Card Cheques, RAKMoneyTransfer, Smart Cash, all Cash and Installment related transactions are excluded for this promotion.
  • Cashback value cap is AED 250 at customer level.
  • Transactions on the Card in the form of reversals, refunds or disputed purchases during the offer period will be deducted from the qualifying spend.
  • Qualifying Cardholders will be notified individually and will receive the Cashback within 60 days after the end of the promotion.
  • Any enquiry or disputes in regards with the promotion rewards should be raised within 90 calendar days after the promotion period.
  • Customer is eligible for only one promotional reward during the promotion period and this cannot be clubbed with any other offer.
  • Delinquent, Blocked, over limit and inactive Card customers during the promotion or fulfillment period will not be eligible for this offer.
  • RAKBANK reserves the right to amend, withdraw and modify the offer at its sole discretion without prior notice.
  • RAKBANK is not responsible for a transaction that does not get captured under the appropriate currency, category nor accepts any responsibility for refusal of acceptance of the Card for any reason whatsoever.
  • RAKBANK reserve the right to disqualify the Cardholder from the benefits of the Offer if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said offer or otherwise by use of the Card. 
  • RAKBANK’s decision on all matters relating to this offer and in case of any dispute shall be final and binding on all Cardholders.

Welcome to RAKBANK Chat

Chat Live with our customer service representative for queries and support


  • No information will be disclosed on live chat for your existing products if the chat is not authenticated on this session.
  • If you would like to discuss confidential information with an agent, you will need to login and authenticate the chat.
  • For security reasons, kindly close the chat window immediately after chat is completed.
  • Your chat sessions may be recorded for our training and quality assurance programme.

Share your Feedback