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Your one year Amazon Prime, on us is Just 4 steps away!

  • Check your eligibility by filling in your details via the following link – Click here
  • You will receive an email from elevate.mastercard.com confirming your eligibility for Amazon Prime UAE benefits and also giving you the option to join instantly. 
  • Click “Join Prime” tab in the received email to get going with your Prime membership.
  • Select your RAKBANK World Mastercard Credit Card as your default payment method to start enjoying one year Amazon Prime, on us.

Welcome to RAKBANK Chat

Chat Live with our customer service representative for queries and support


  • No information will be disclosed on live chat for your existing products if the chat is not authenticated on this session.
  • If you would like to discuss confidential information with an agent, you will need to login and authenticate the chat.
  • For security reasons, kindly close the chat window immediately after chat is completed.
  • Your chat sessions may be recorded for our training and quality assurance programme.

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