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Healthcare without borders

When it comes to treating critical illnesses, receiving the best care possible can make a huge difference to health outcomes. This is a comprehensive critical illness benefit that provides access to worldwide specialist care abroad covering 6 critical illnesses including cancer and support you through your entire treatment from diagnosis to recovery.

These are the list of Critical Illnesses that are covered:

Cancer     Coronary Artery Bypass Surgery 
Heart Valve Surgery Benign Brain Tumor
Live-Donor Organ Transplant Bone Marrow Transplant
  • Free Second Medical Opinion: You can avail free second medical opinion service from      renowned medical centers in the USA.
  • Medical Treatment: You can receive: 
    • Hospitalization costs and services, including surgery;
    • Doctor's visits or consultations;
    • Analysis and medical tests; Transfusions;
    • Medicines up to 30 days after completing out of country treatment;
    • Transfers or air ambulance, if medically necessary;
    • Treatment of the live donor;
    • Follow up care for 180 days after the completion of the treatment abroad phase
  • Travel & Accommodation: Transportation of Insured, companion and donor from home to airport / train station, hotel and hospital are covered. 
  • Daily Hospitalization Indemnity: You get USD 100 per day for a maximum of 60 days for hospitalization outside the Gulf region.
  • Medication In-Country Cover: You get USD 50,000 for lifetime, which covers the reimbursement of medication expenses in the country of residence in the Gulf Region, as continuation of treatment abroad with a duration of more than 3 nights of hospitalization.
  • Repatriation: In case of unfortunate death while receiving treatment, repatriation costs for the Insured and donor are covered.

These are the list of Critical Illnesses that are covered:

Insured     Age     Premium 
Children     6 months – 18 years 250
19 – 24 years (renewals only) 1,000
Adult     19-64 years 1,000
65 - 85 years (renewals only) 1,507

All premiums are in USD.

  • Age Eligibility:
    • 19 to 64 years (Adult)
    • 6 months to 18 years (Children)
  • Waiting Period: 90 days (New & Reinstated)
  • Plan Currency: USD
  • Cancellation: Not Allowed
  • Premium Payment Frequency: Annually, Monthly

Click here to download Health Cover Abroad

Embed MetLife video 

Our Insurance Partner, MetLife, made your claims submission as simple as possible, ensuring that you have the right support and tools to quickly make a claim – anytime, anywhere. Find out how you can submit a claim today.

  • Claim Process
  • Death benefits or Terminal Illness are only payable upon delivery of this policy to MetLife’s administration together with satisfactory proof of:
    1. Claimant's Statement completed and signed by the beneficiary
    2. Physician's Statement completed, signed and stamped by the Physician who last attended the deceased or detailed medical report.
    3. Original death certificate.
    4. Police and Forensic reports in case death was due to accident.    
    5. Original Policy document.
    6. Copies of passports or ID cards of deceased and beneficiary.
    7. Complete address and telephone number of beneficiary.
  • Where to Submit
    Claims Department - MetLife
    P.O. Box 371916, Dubai, UAE
    Tel. +971 4 415 4555
    Fax. +971 4 415 4445
    E-mail: lifeclaims@metlife.ae

Click here to download Claims Statistics

DISCLAIMER: Health Cover Abroad (“Policy”) is underwritten and issued by American Life Insurance Company (“MetLife”). The Policy is exclusively available for RAKBANK customers and is subject to their approval. Terms and Conditions of the Insurance Policy shall apply at all times. RAKBANK is neither responsible for, nor guarantees or warrants the quality, fitness for purpose, suitability of the Insurance Policy being offered by MetLife and does not accept any liability and will not be liable for any loss or damage arising directly or indirectly to the customer taking the Insurance Policy.

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