Web Content Viewer

Travel and enjoy the world with RAKBANK‘s Credit Card with Air Arabia

The RAKBANK Platinum Air Arabia Credit Card provides great value in the air and on the ground. Use it for your domestic and international spends and enjoy unmatched AirRewards Points, great credit card benefits, savings and privileges on every journey.

A Joining Bonus of 15,000 AirRewards Points will be credited upon payment of Joining Fee and a minimum retail spend of AED 5,000* in first 3 months.

AirRewards by Air Arabia is the most generous loyalty program in the region giving its members upto 10% cashback on the Air Arabia flights.

In addition to this, on your daily spends by using your Air Arabia Platinum Mastercard, you can earn

  • 1.75 AirRewards Points for every 5 AED spent at www.airarabia.com
  • 1.25 AirRewards Points for every 5 AED spent within UAE
  • 1.75 AirRewards Points for every 5 AED spent outside UAE
  • 0.30 AirRewards Points for every 5 AED spent under the special categories*

You can easily redeem your AirRewards Points for flights, seats, meals, baggage and more for yourself, friends or family without any date restrictions by using AirRewards Points plus cash anytime.The AirRewards points are valid for a period of 24 months. Visit www.airarabia.com and login to your AirRewards account.

  • Get 6 complimentary airport pick-up or drop off service each year from the UAE within the Emirate and between Sharjah Airport and anywhere in Dubai or avail this service a maximum of 3 times in India (Mumbai, Chennai, Kolkata, Bengaluru and Delhi - within city limits) and balance can be utilized in UAE. (Inter Emirates transfer available from Dubai to Sharjah airport will be considered as 2 visits)

Concierge Desk Contact Number: 04-704 7138

*View the Drop / Pickup* terms and conditions here.

  • Get complimentary return flight ticket once every year against a minimum retail spend of AED15,000
    Note: The ticket will only cover the base fare, Government and other airport taxes will be payable by the customer
  • Low interest rate on outstanding Retail Purchases
  • Exclusive offers on electronics, jewellery, holidays, dining, furnishing and much more
  • Up to 55 days interest free credit
  • Annual Fee will be waived from the second year onwards, if the retail spend criteria of AED 20,000 is achieved in the previous year. 
  • FREE Supplementary Cards
  • FREE Travel Accident Insurance
  • Cash Advance of up to 80% of your Credit Limit
  • Privileged discounts on dining and shopping
  • Lowest minimum monthly payment of just 4%

  •  

Travel Related:

  • Complimentary access to over 25 regional and international LoungeKey Marhaba, and CAC lounges across UAE, Saudi Arabia, Jordan, Kuwait, Egypt, Morocco, USA, UK, Canada, Germany, France, Singapore
  • 8% Cleartrip Flight & Hotel Booking Discounts
  • 10% discount on Rentalcars.com 
  • 20% off AVIS car rental
  • 20% discount on Careem rides
  • 10% off on car or truck rentals with Budget
  • Hassle-free travel visa fulfilment with Fulfill Visa Services

Hotel Related:

  • 10% cashback on hotel bookings via bookings.com
  • 15% discount at IHG Hotels and Resorts

Lifestyle Related:

  • Bicester Village Shopping Collection discounts
  • Luxury brands discounts with Farfetch
  • MyUS free Premium Membership and discounts up to 30%
  • 25% discount on your first Fiit subscription
  • 20% off on grocery or food orders at Talabat
  • LingoKids learning app - 2 months-free trial (new users)  or 30% off on monthly subscriptions 
  • Priceless Specials offers on dining, leisure and more

Insurance Related:

  • Purchase protection in case of theft or accidental damage 

Click here for detailed information on Mastercard benefits and redemption process.

  • 0% Easy Payment Plan is offered on www.airarabia.com for 12 months with NO processing fee
  • Convert your purchase into a 0% Easy Payment Plan, for 3, 6, 9 or 12 months, at a wide range of participating merchants.

Learn more about various personal RAKBANK credit cards on offer.

  • Additional 5% over and above the Credit Card limit will be allowed to process the transaction. However, any transaction in excess of the Credit Card limit will attract over limit fees.
  • For the joining rewards, only retail transactions will be calculated for the minimum spend of AED 5,000. RAKMoneyTransfer, Cash Advance, Balance Transfer, Credit Card Cheque, Smart Cash and Utility Bill Payment via Digital Banking will not be considered under this spend amount.
  • AirRewards are valid for 24 months from earned date, and if not redeemed within the expiry period, they will automatically lapse and will be forfeited on the expiry date as specified in the rewards statement.
  • There is no cap to earning AirRewards. However, for redemption against flight or baggage rewards, a minimum AirReward of 3,000 points is required.
  • Transactions made through any of the banking channels i.e. IVR, Internet Banking, Mobile, CDMs, ATM’s, Branches or any other RAKBANK payment channels, Cash transactions, and RAKMoneyTransfer transactions will not be eligible for any Cashback /Rewards.
  • Effective May 17th, 2020, all spends under the category of Charities,  Government Services, Bill Payments, Schools, Education, Transits, Transport, Telecommunication, Real Estate, Petrol/Gas stations, will earn 0.30 AirRewadrs for every AED 5 spent.
  • Cash advances are permitted only up to 80% of the Credit Card limit.
  • Balance transfer is permitted up to 95% of available balance.
  • Smart Cash (Loan on Card) is permitted up to 80% of the Credit Card limit or 95% of the available balance (whichever is lower).
  • Credit Card cheque is permitted up to 80% of the Credit Card limit or 95% of the available balance (whichever is lower).
  • Annual fee will be waived from the second year onwards, if the retail spend criteria of AED 20,000 is achieved in the previous year.
  • These services are offered subject to approval of the Bank.
     

Customer Obligations

  • You must disclose your income accurately, provide valid identity and employment details and evidence them with authentic documents.
  • You are obligated to make monthly payments due under the Credit Card as per due date to avoid late payment fees & finance charges.

Key Terms & Conditions

  • The Bank may amend the features, fees, charges, terms & conditions of the Credit Card on 60 days’ notice to you in advance.
  • The Bank may amend the interest rates for the Credit Card on 30 days’ notice to you in advance.


Warnings

  • If you are late in payment or fail to make the applicable payments on the due date, you will pay default interest at the rates described in the Service & Price Guide.
  • If you make only the minimum payments during each billing period, you will pay more in interest and it will take you longer to pay off your outstanding balance.
  • If you fail to make a payment or otherwise breach the Credit Card terms, this will be a default and the Bank will be entitled, among other things, to:
    • (a) cancel the Credit Card and demand full repayment immediately;
    • (b) report the default to the appropriate regulatory authorities including the UAE Central Bank, Al Etihad Credit Bureau and other credit rating agencies, which will affect your credit rating;
    • (c) bring legal proceedings against you.

Welcome to RAKBANK Chat

Chat Live with our customer service representative for queries and support

*Disclaimer

  • No information will be disclosed on live chat for your existing products if the chat is not authenticated on this session.
  • If you would like to discuss confidential information with an agent, you will need to login and authenticate the chat.
  • For security reasons, kindly close the chat window immediately after chat is completed.
  • Your chat sessions may be recorded for our training and quality assurance programme.

Share your Feedback

  • RAKdirect Number 600 54 4049
  • Phone Banking 042130000