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Frequently Asked Questions

[email protected] [email protected]

No, there is no monthly maintenance fee for the [email protected] [email protected] Account.

Yes, [email protected] [email protected] can be opened in AED & USD currencies.

No, companies cannot open a [email protected] [email protected] Account. It is for individual customers only.

Yes, a Debit Card will be provided if you have an AED [email protected] [email protected] Account only.

You can access [email protected] [email protected] Accounts through IVR(Interactive Voice Response), ATM/EDM and Digital Banking.

Interest is calculated on daily cleared closing balances and paid monthly. If the interest accrued in a month is less than AED 10, then no interest is payable to customer. The maximum account balance on which interest can be earned is USD 5 million for USD accounts.
No, the account is not Sharia compliant.
No, we do not issue a cheque book with [email protected] [email protected] Accounts, as [email protected] [email protected] is a savings type of account.
No. There is no cap on maximum account balance on which interest can be earned for AED [email protected] [email protected] Accounts.
No, there is no minimum monthly account balance requirement for the [email protected] [email protected] Account.
Your interest rate will be reduced if you make more than 5 Utility Bill payments / RAKBANK Credit Card payments in a month or more than 1 withdrawal in a month.
The Utility Payments that you can make as Direct Debit Transfers through your [email protected] [email protected] are: Etisalat, DU, Salik, ADDC & DEWA. You can also make RAKBANK Credit Card payments.
[email protected] [email protected] is an online savings account that gives you an high interest rate on your savings
Your statement will be emailed as part of our online banking services to your Email ID or mailed to your mailing address on a monthly basis.