Use latest version of your favourite browser for a safe and convenient banking experience.
At RAKBANK, we always strive to make banking as efficient, convenient and safe as possible for you. To help us do this, it is vital that you protect your personal and financial information at all times, especially over the internet or other electronic devices. Following the below simple tip will help protect your personal and financial information for a safer banking experience with RAKBANK.
Always check last successful and unsuccessful login date and time once you login to your Digital Banking Account. If you see a discrepancy please change your password immediately.
Make sure that your password is not one that is simple and can be guessed easily. Password ideally should be at least 8 characters long, should not contain your username, real name or company name. It should combine letters, numerals, symbols and should be significantly different from previous passwords.
Never respond to any email claiming to be from a bank or any company that requests your account or confidential information such as passwords, credit card numbers, PINS or TINS. Forward such emails immediately to email@example.com
Carefully select and limit personal information you provide on social networking sites. The more information you post, the easier it may be for a fraudster to use that information to steal your identity and access your data.
Be cautious about messages you receive on email, chat and other electronic communication containing links.
Don't open attachments or install free software from unknown sources, such attachments can be malicious and allow fraudsters to take control of your computer to commit financial fraud. Only download software from trusted sites.
Don't open other tabs or browser windows when using Digital Banking. Always log off and close your browser window after you have completed your Digital Banking session. Do not use public terminals to access your Digital Banking websites.
As per RAKBANK's privacy protection, RAKBANK will never request you to disclose Account Number, Credit Card Information, User ID, Password, Personal Identification Number (PIN), Telephone Identification Number (TIN), or any such information through emails. Please report fraudulent emails or any suspected incidents at firstname.lastname@example.org
IMPORTANT NOTICE : In line with our promise of a Secure Digital Banking experience, the Bank is upgrading its Digital Banking systems. We recommend upgrading your web browsers such as Google Chrome, Internet Explorer, Safari etc. to latest versions. We will be phasing out support for old browsers by End of September 2017 (30.09.2017). From 1st October 2017 our Digital Banking will not allow access through older web browser versions.