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RAKdirect. It's all at your fingertips.

Whatever you need, whatever the time, RAKdirect is always just a phone call away. Staffed by our team of customer service professionals who are always on hand to support you with any request or service you require, RAKdirect services are provided FREE of charge.

Using RAKdirect is simple, quick and efficient. Just call 04 213 0000 and you will be able to speak personally to one of our friendly phone banking representatives who will assist you with whatever you need. Alternatively, you can choose to call our automated service on 600 54 4049 (for RAKBANK customers) or 600 54 0044 (for RAKislamic customers) and you will be guided step by step and able to complete a wide range of transactions.

RAKdirect is open 24 hours a day and seven days a week, that's every day of the year!

Pay your utility bills quickly and conveniently using RAKdirect. You can pay DEWA and up to six Etisalat numbers including your home, mobile and internet accounts. Transactions take three working days to be credited to your utility bill accounts.

Arranging for a Salary Advance with RAKBANK is now easier than ever. You don't have to visit a branch or even leave your home or office. It's so easy, you can even arrange a Salary Advance whilst in holiday! What's more, you save
AED 50 when you request for a Salary Advance through RAKdirect.

Disclaimer: In line with the UAE’s Value Added Tax (VAT) implementation from 1st January 2018, VAT at the rate of 5% will be levied on RAKBANK’s fees and charges specified herein, wherever applicable and as per UAE law.

Make enquiries about your available balance, minimum payment and payment due dates. You can request for a statement to be sent to you by fax or mail, completely FREE of charge. You can also pay your outstanding RAKBANK Credit Card bills and access many more services quickly and conveniently with RAKdirect.

If you need more information about our RAKdirect service, just call one of our friendly and helpful RAKdirect representatives on 04 213 0000.

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  • RAKdirect Number 600 54 4049
  • Phone Banking 042130000