Web Content Viewer


Withdraw cash for yourself or enable a beneficiary to withdraw cash from any RAKBANK ATM without the need for a Debit Card with the MobileCash service.

  • Faster cash withdrawal from any RAKBANK ATM without a Debit Card
  • Save time by not going to a branch and using a Teller
  • Get access to your money even if you do not have your Debit Card
  • Pay cash remotely to a third party instead of issuing a cheque
  • Withdraw up to AED 9,000 over and above your current ATM withdrawal limit
  • Log on to Mobile Banking and select ‘MobileCash’
  • To withdraw cash select ‘Self Withdrawal’
  • To send money to someone else select ‘Beneficiary Withdrawal’
  • Select ‘Debit Account’ and enter the amount you want to withdraw
  • A One Time Password (OTP) will be sent to the requested mobile number (either yours or your chosen beneficiary) via SMS
  • You or your beneficiary can visit any RAKBANK ATM, enter the OTP followed by amount and withdraw the cash
  • The OTP is valid for 24 hours
  • RAKBANK Mobile Banking customers
  • If you are sending money to a beneficiary, he or she needs a valid UAE mobile number

Click here to view the Terms and Conditions for MobileCash

Click here to view the frequently asked questions for MobileCash

Information & Tools

*Note: Verification Image text is case sensitive

Welcome to RAKBANK Chat

Chat Live with our customer service representative for queries and support


  • No information will be disclosed on live chat for your existing products if the chat is not authenticated on this session.
  • If you would like to discuss confidential information with an agent, you will need to login and authenticate the chat.
  • For security reasons, kindly close the chat window immediately after chat is completed.
  • Your chat sessions may be recorded for our training and quality assurance programme.

Share your Feedback