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- RAKdirect Number 600 54 4049
- Phone Banking 042130000
My Banking
As a RAKBANK Commercial Elite customer, you can now look forward to a tailored banking experience, privileges and benefits reserved for the elite few.
Banking Privileges
- A Dedicated Relationship Manager for all your banking needs
- Dedicated Elite counters across most of our branches
- Fast Track Servicing of Business Banking service requests through Branches
Transactional Benefits
As RAKBANK Commercial Elite customer you can now enjoy the below exclusive free transactional benefits
- Enhanced daily cash withdrawal limit up to AED 50,000. Overall daily transaction limit of AED 75,000
- Free teller transactions, cheque book and physical statements
- Free electronic fund transfer through Digital Banking*
- One Free Cheque Scanner
- Higher transactional limit for fund transfer through Digital Banking
- Discount on select trade services
- Special forex rates offered on below currencies in addition to USD
Australian Dollar AUD | Bahraini Dinar BHD | Canadian Dollar CAD |
European currency EURO | Great Britain Pound GBP | Swiss Franc CHF |
Japanese Yen JPY | Kuwaiti Dinar KWD | Omani Rial OMR |
Qatari Rial QAR | Saudi Riyal SAR | Singapore Dollar SGD |
Unarranged overdraft interest rate will be charged at 18% p.a.
Preferential USD Buy/Sell rates and discount on trade services will be applicable after 2 Business days from date of enrolment
Interest charges applicable for Japanese Yen, Euro and Swiss Franc as below:
With effective from 1st September 2022:
Currency | Interest (% p.a.) |
---|---|
GBP | NIL |
JPY | -0.60 |
EURO | NIL |
CHF | NIL |
Digital Banking
Carry your bank wherever you go with Digital Banking. It’s simple, convenient, safe and fast.
- Free electronic Fund Transfer through Digital Banking (only RAKBANK charges waived off )
- Request for Duplicate statement at reduced charges
- Higher transactional limit for fund transfer through Digital Banking
- Apply for Trade Finance services including Short Term Loan, Loan Against Invoices etc (only through browsers on desktop / laptop)
- Get alerts on expiry of Trade License, Passport and Emirates ID (only on browsers on desktop / laptop)
- Apply for Cheque Book, Business Debit Card, Balance confirmation letter, Bank reference letter, upload Trade Licence for selected Emirates and much more
- Process staff salaries through Wage Protection System (WPS)
- Pay all bills in one go
Click here to register for Digital Banking.
Utility bill payments made easy
You can pay your Etisalat (GSM, Landline, Al Shamil, Dialup, e-life, Wasel Recharge and Wasel Renewal), DEWA, Du and Salik services by logging into Digital Banking or calling 800 4048.
RAKBANK Commercial & Business Elite Centre Locations
- Sultan Business Centre, Oud Mehta
- Umm Hurair Branch, Bur Dubai
- Al Jazira Branch, Abu Dhabi
- AL Quoz ,Sheikh Zayed Road
- Ghanem Building, Sharjah
24x7 Toll-free Dedicated RAKBANK Commercial Elite Phone Banking number
You can call 800 40 48 for 24x7 RAKBANK Business Elite support.
- Click here for Service & Price Guide for New to Bank / Existing Commercial customers
- Click here for Service & Price Guide (Existing Business customers)
- Click here for Terms & Conditions
- Click here for Commercial Elite Key Fact Statement (New to Bank / Existing Commercial customers)
- Click here for Commercial Elite Key Fact Statement (Existing Business customers)
For RAKislamic Commercial Elite Customers:
- Click here for Service & Price Guide
- Click here for Terms & Conditions
- Click here for RAKislamic Commercial Elite Account Key Fact Statement