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My Banking
 

As a RAKBANK Commercial Elite customer, you can now look forward to a tailored banking experience, privileges and benefits reserved for the elite few.

  • A Dedicated Relationship Manager for all your banking needs
  • Dedicated Elite counters across most of our branches
  • Fast Track Servicing of Business Banking service requests through Branches

As RAKBANK Commercial Elite customer you can now enjoy the below exclusive free transactional benefits 

  • Enhanced daily cash withdrawal limit up to AED 50,000. Overall daily transaction limit of AED 75,000 
  • Free teller transactions, cheque book and physical statements 
  • Free electronic fund transfer through Digital Banking* 
  • One Free Cheque Scanner
  • Higher transactional limit for fund transfer through Digital Banking
  • Discount on select trade services
  • Special forex rates offered on below currencies in addition to USD
Australian Dollar AUD Bahraini Dinar BHD Canadian Dollar CAD
European currency EURO Great Britain Pound GBP Swiss Franc CHF
Japanese Yen JPY Kuwaiti Dinar KWD Omani Rial OMR
Qatari Rial QAR Saudi Riyal SAR Singapore Dollar SGD
 
*Only RAKBANK charges waived off.

Unarranged overdraft interest rate will be charged at 18% p.a.

Preferential USD Buy/Sell rates and discount on trade services will be applicable after 2 Business days from date of enrolment

Interest charges applicable for Japanese Yen, Euro and Swiss Franc as below:

With effective from 1st September 2022:

Currency Interest (% p.a.)
GBP NIL
JPY -0.60
EURO NIL
CHF NIL

Carry your bank wherever you go with Digital Banking. It’s simple, convenient, safe and fast. 

  • Free electronic Fund Transfer through Digital Banking (only RAKBANK charges waived off )
  • Request for Duplicate statement at reduced charges
  • Higher transactional limit for fund transfer through Digital Banking
  • Apply for Trade Finance services including Short Term Loan, Loan Against Invoices etc (only through browsers on desktop / laptop)
  • Get alerts on expiry of Trade License, Passport and Emirates ID (only on browsers on desktop / laptop)
  • Apply for Cheque Book, Business Debit Card, Balance confirmation letter, Bank reference letter, upload Trade Licence for selected Emirates and much more
  • Process staff salaries through Wage Protection System (WPS)
  • Pay all bills in one go

Click here to register for Digital Banking. 

You can pay your Etisalat (GSM, Landline, Al Shamil, Dialup, e-life, Wasel Recharge and Wasel Renewal), DEWA, Du and Salik services by logging into Digital Banking or calling 800 4048.

  • Sultan Business Centre, Oud Mehta 
  • Umm Hurair Branch, Bur Dubai
  • Al Jazira Branch, Abu Dhabi 
  • AL Quoz ,Sheikh Zayed Road
  • Ghanem Building, Sharjah
     

You can call 800 40 48 for 24x7 RAKBANK Business Elite support. 

 

For RAKBANK Commercial Elite Customers:
 
  • Click here for Service & Price Guide for New to Bank / Existing Commercial customers
  • Click here for Service & Price Guide (Existing Business customers)
  • Click here for Terms & Conditions
  • Click here for Commercial Elite  Key Fact Statement (New to Bank / Existing Commercial customers)
  • Click here for Commercial Elite  Key Fact Statement (Existing Business customers)
 

For RAKislamic Commercial Elite Customers:
 

*Note: Verification Image text is case sensitive