RAKBANK Business is a customized mobile banking app specifically made for our valued Business and Corporate Banking customers. With this banking app, you can view and manage your business accounts securely and conveniently, wherever you are and whenever you want. 

Think of it as a mobile, one-stop shop that provides you with convenient solutions for all your banking service needs. Whether it be sending money or paying bills seamlessly and securely, making 50+ requests or approve transactions, RAKBANK Business ensures an enhanced and frictionless user experience that will make the way you bank simply better.

RAKBANK Business app comes with a host of powerful features and new capabilities such as:   

• New look and user-friendly navigation
• Biometrics login for a single signatory 
• Multi-platform receipt sharing
• Fund Transfers, VAT Payment, Bills & Credit Card Payments 
• Cardless cash withdrawals using MobileCash
• Approve transactions on the go initiated by maker/initiator 
• Request for Cheque Book, Bank Statement, Bank Reference Letter, etc.
• Upload required documents (e.g. Trade License)
• Inquire about Trade Finance transaction status
• Business Elite upgrade requests
• Secure transactions with RAKToken two-factor authentication

RAKBANK Business App is available for download on Google Play and App Store.           

Below are the key features and services available on our Digital Banking mobile app:
 

How to register on RAKBANK Business Banking Application/ mobile app

For a Business login, you may register to our Digital banking application either by visiting your nearest branch or through a self-service option

• Go to the Google Play Store and Apple App Store on your mobile device
• Search for Rakbank Business Banking app
• Select the type of login as Business
• Select the Register link on the screen.
• Enter your account number or Debit card number
• Enter other details like Passport Number and Date of Birth when asked and verify your Registered Mobile Number.
• Enter the OTP sent to your Mobile Number to confirm your Registered Mobile Number
• Enter the Debit Card PIN
• Set up a preferred login password

For a Corporate login, you may use the same credentials as you use for Corporate Digital banking desktop browser application to login to our new mobile app.  

As it’s a single mobile app that can be used to access both SME and Corporate Banking logins, you may preset your preferred login type - Business or Corporate using ‘Remember Me’ option before you login to our new app. You have the ability to switch to Business or Corporate login page
Thus next time you try login to the app, system renders you the login page based on your login type. 
 

1. What is RAKToken?

RAKToken is a mobile app based two factor authentication solution used to improve security of transactions done on Digital Banking. 

• As a Business login customer (who has not applied for a maker checker workflow authorization), RAKToken allows to authorize transactions exceeding a certain daily threshold limit. This threshold is a per day threshold and shall apply irrespective if done in a single transaction or a total of multiple transactions.
• As a Business login customer (who has applied for a maker checker workflow authorization) & a Corporate login customer, RAKToken allows to login to Digital Banking platform
• It also allows the customer to authorize beneficiary/Payee creation as an alternative to SMS OTP.

2. How to register for RAKToken?

You can register for RAKToken using your Debit card or Account number.  Please note that Debit card should be linked to an operative account.

Please proceed with the below steps for RAKToken registration
 

A. Business login customer with a Debit card and no Maker Checker Workflow access

• Download RAKBANK Business Mobile App
• Select the Type of login access as ‘Business’
• Select ‘Sign up for RAKToken’ button on the login screen.
• Enter Account/Debit Card/ Debit card number and click on Proceed
• Enter your Passport and Date of Birth
• Your registered mobile no. will be displayed. If it is correct, click on Proceed
• Enter OTP received on your registered Mobile number & click on Proceed
• Enter Card PIN and click on Proceed
• Create a 4 digit RAKToken PIN as per your choice, re-enter and click on Proceed
  
   

B. Business login customer with Maker Checker Workflow access

• Download RAKBANK Business Mobile App
• Select the Type of login access as ‘Business’
• Select ‘Sign up for RAKToken’ button on the login screen.
• Enter Account/Debit Card/ Debit card number and click on Proceed
• Enter your Passport and Date of Birth
• Your registered mobile no. will be displayed. If it is correct, click on Proceed
• Enter OTP received on your registered Mobile number & click on Proceed
• Enter Digital Banking UserID and Password
• Create a 4 digit RAKToken PIN as per your choice, re-enter and click on Proceed
• RAKToken registration is complete.
   

C. Corporate login customer 

• Download RAKBANK Business Mobile App
• Select the Type of login access as ‘Corporate’
• Select ‘Sign up for RAKToken’ button on the login screen.
• Enter Corporate ID , Corporate Digital Banking User ID and Password
• Your registered mobile no. will be displayed. If it is correct, click on Proceed
• Enter OTP received on your registered Mobile number & click on Proceed
• Create a 4 digit RAKToken PIN as per your choice, re-enter and click on Proceed
• RAKToken registration is complete.
   

3. How to register for RAKTOKEN  if you don’t have a debit card?

In case you don’t have a debit card yet, we urge you apply for one. Please contact your RM to check if you are eligible for a Debit card. If yes, please use RAKBANK Digital Banking channel or contact our nearest branch to apply. If you are not eligible for a Debit card, please apply for Digital Access Card. To know more on Digital Access Card, click here.

Please note Digital access card can be applied by a signatory only.

Once the card is received, please activate the same using IVR and proceed to Register for RAKTOKEN as described previously using a Debit card.

4. How to Use RAKToken for transactions once registered?

A. When transacting using RAKBANK Digital Banking on Desktop / Tablet / Browser on Mobile, and transaction amount exceeds the threshold:

• On the transaction review step, you will be prompted to RAKToken code
• Select ‘Get RAKToken Code’ button on the login page of RAKBANK Business Mobile app
• Enter your 4 digit RAKToken PIN to get a 6 digit RAKToken code
• Enter the 6 digit RAKToken code on the ‘Review & Confirm’ step of the transaction screen
• Proceed to continue with the transaction

B. When transacting on RAKBANK Business Mobile App and transaction amount exceeds the threshold:

• On the transaction review step, you will be prompted to RAKToken PIN
• Enter the RAKToken PIN. Device will auto generate the RAKToken code to authorize the transaction

 
5. What is Quick Balance Inquiry and how to access it?

Our Business Banking customers can now inquire account balances on their mobile app using a biometric mode supported on the device.  No need to login, just use Touch ID/ Finger print/ Face ID option on select iPhone and Android devices to view balances instantly.

If you were using our existing Digital Banking App and registered for any of the biometric modes to inquire the account balances, you may need to register for it again when you download and login to our new Business Banking App.

If you are not registered for Quick balance inquiry via biometric mode, please register for the same using our new RAKBANK Business Banking App. Once you login to our app, tap onto the burger menu, go to the App settings and complete the registration using simple on screen instructions.

For more details, Click here to refer to our FAQs

Click here to view the Terms & Conditions for Business Banking

Click here to view the Terms & Conditions for Corporate Banking