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Contact Us

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Please fill in the form below and one of our representatives will revert to you within 1 working day except on Public and National Holidays.

Our timings are from Monday to Friday 8.00 am to 3:00 pm except on weekends and public holidays.

Although our Contact Centre timings are Daily from 9:00 am to 6:00 pm, including on Public and National Holidays, please ensure that any matter requiring urgent action is immediately reported to our Contact Centre on 600 54 4049 / 600 54 0044 or on our international bank phone number +971600544049 / +971600540044, as we will continue to serve you during the other timings for critical requirements such as blocking lost or stolen cards, reporting frauds or transaction disputes.

RAKBANK Head Office
P.O.Box 5300, RAK Operations Centre, Emirates Road, Ras Al Khaimah, U.A.E
Telephone: 600 54 4049 for RAKBANK customers and 600 54 0044 for RAKislamic customers.
Fax: +971 4 3263640
RAKBANK Tax Registration Number: 100272500800003

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*Note: If you are an existing RAKBANK customer, please provide us with your registered email id and mobile number.

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As per RAKBANK’s privacy protection and information security policy, RAKBANK never requests you to disclose the Account Number, Credit Card Information, User ID, Personal Identification Number (PIN) or any such information through e-mails. Any e-mail or written communication received by you, which appears to have been sent from RAKBANK seeking your personal & confidential information, should not be answered but advised to RAKBANK. Email to[email protected]

Alternately for any further queries or feedback, please write to us at [email protected]